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511: 11 Mistakes Customer Success Professionals Should Avoid | Master Sales Series
Another master sales episode brought to you by your favorite sales leader, George Leith . Today he lays out the 11 (straying from the round numbers because it's that important) mistakes customer success professionals should avoid. George has dedicated a massive part of his career to serving customers. In that time, he's seen the good, bad, and ugly. Today he's going to go over what he thinks are some of the most common mistakes. Think of a common practice like using jargon. We maybe don't want to sound as though we lack knowledge, so we use this industry-specific knowledge. However, our customers likely don't know these meanings.
Listed on the public episode inventory.